At Bhoolokaswargam, customer satisfaction is our priority. This Return, Refund & Cancellation Policy explains how you can return products, request a refund, or cancel an order placed on https://bhoolokaswargam.com/
.

  1. Order Cancellation

You may cancel an order within 24 hours of placing it or before it has been shipped, whichever is earlier.

Once the order has been shipped, cancellation requests cannot be accepted.

To cancel your order, please contact us at support@bhoolokaswargam.com
with your order number.

If the payment has already been made and cancellation is approved, we will process a full refund within 5–7 business days.

  1. Returns & Exchanges

We accept returns/exchanges if the product you receive is:

Defective or damaged,

Incorrect (not the item you ordered), or

Does not match the description provided on our website.

To be eligible for a return:

The request must be raised within 7 days of receiving the product.

The item must be unused, in original condition, and with all tags, packaging, and accessories intact.

Proof of purchase (invoice/order ID) must be provided.

Products not eligible for return:

Items marked as “non-returnable” on the product page,

Perishable goods, personal care items, or customized products,

Products returned in used or damaged condition (not due to our error).

  1. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 7–10 business days.

Shipping charges (if any) are non-refundable, except where the return is due to our error (wrong/damaged product).

If you haven’t received your refund within the stated time, please first check with your bank/payment provider, then contact us.

  1. Exchange Policy

Exchanges are allowed only for the same product in case of size or defect issues, subject to availability.

If the requested replacement is unavailable, we will issue a refund instead.

  1. Return Shipping

If the return is due to a defective, wrong, or damaged product, Bhoolokaswargam will bear the return shipping costs.

For other returns (such as personal preference), the customer may be required to bear the return shipping charges.

  1. Contact Us

For any cancellation, return, or refund-related queries, please contact us:

Email: support@bhoolokaswargam.com

Address: Andhra Pradesh, India