Welcome to Bhoolokaswargam. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, responsible, and transparent manner. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website and services.

1. Who We Are

  • Website name: Bhoolokaswargam

  • Website address: https://bhoolokaswargam.com/

  • Contact email: support@bhoolokaswargam.com

  • Contact address: Andhra Pradesh

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information
This includes information that can identify you, such as:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (credit/debit card info, bank account etc.)

  • Login credentials (username, password)

b. Non-Personal / Usage Information
Information that does not by itself identify a person, such as:

  • IP address

  • Browser type and version

  • Device information (type, operating system)

  • Pages you visit on our site, time spent, referring/exit pages

  • Cookies and tracking technologies

3. How We Use Your Information

We use your information for purposes including, but not limited to:

  • To process and fulfill your orders (including payments, shipping, and returns)

  • To communicate with you (e.g., send order confirmations, updates, support)

  • To improve our website, products, and services

  • To personalize your experience (recommendations, relevant offers)

  • To send promotional content (newsletter, offers) – only if you opt-in or consent where required

  • For security, fraud detection, preventing unauthorized use

  • To comply with legal obligations

4. Legal Basis for Processing (where applicable)

If your jurisdiction requires it, we process personal data based on one or more of the following:

  • Performance of a contract (e.g. to deliver goods you purchased)

  • Consent (e.g. marketing communications)

  • Compliance with legal obligations

  • Legitimate interests (balanced with your rights)

5. Sharing Your Information

We may share your information with:

  • Service providers / vendors who help us with payment processing, shipping, order fulfilment, customer service, email delivery, marketing, analytics, and IT services

  • Affiliates or partners for legitimate business purposes

  • Law enforcement / regulatory authorities if required by law or to protect our legal rights

  • Third parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties for their marketing purposes without your express consent.

6. Cookies, Tracking & Analytics

We may use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Improve our site’s performance

  • Serve relevant advertisements

You may be able to disable cookies via your browser settings. However, note that some parts of the site may not function properly without cookies.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption (when appropriate), secure storage, access controls, etc.

8. Data Retention

We retain your personal data only as long as needed to fulfill the purposes set out in this Policy, including legal, accounting, or reporting requirements. After that, we securely delete or anonymize your data.

9. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access your personal data

  • Correct or update inaccurate or incomplete data

  • Delete or request deletion of your data

  • Restrict or object to processing

  • Portability of your data

  • Withdraw consent (for those processes relying on consent)

To exercise these rights, contact us at the contact email provided.

10. Children’s Privacy

Our services are not intended for individuals under [age 13 / age as per local law] without parental consent. We do not knowingly collect personal information from children under this age. If we discover we have collected it, we’ll take steps to delete it.

11. International Data Transfers

If you are accessing our services from outside [your country], your information may be transferred to, stored, and processed in other countries where our service providers operate. We take steps to ensure your data is protected in accordance with this Policy.

12. Changes to This Privacy Policy

We may update this Policy from time to time. The “Last updated” date at the top indicates when the latest version went into effect. We encourage you to review this page periodically. We will notify you of significant changes via [email / website banner / other] as required by law.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Email: support@bhoolokaswargam.com
Address: Andhra Pradesh